Shipping: Info and Costs

K & H Morgan Srl carries out shipments throughout the European territory. K & H Morgan Srl is constantly engaged with the main national and international express couriers to guarantee the best service in terms of timing, delivery guarantee and customer service.

SHIPPING COSTS AND TIMES

Italy: € 7.00 France: € 19
Germany: € 16 Belgium: € 19.28
Luxembourg € 19.38
Denmark: € 19.38
Great Britain: € 19.80 Eire: € 24.84
Holland: € 19.38
Spain: € 18
Portugal: € 29.22
Austria: € 16 Finland: € 28.52
Serbia: € 28.52
Slovakia: € 26.66
Hungary: € 27.32
Switzerland: € 23.96
Lichtenstein: € 23.96
Cyprus: € 25.80 Malta: € 25.80 Other Eastern countries: € 28.22

Working days: Monday to Friday, excluding national holidays. Preparation time: orders received from Monday to Friday, excluding holidays, are processed the same day if made before 10:00 or the following working day, if made after noon. Orders received on Saturday and / or Sunday are processed on the following Monday. Transportation times: delivery times may vary due to force majeure such as atmospheric conditions and strikes.

DELIVERY METHODS

Products are sent in closed boxes or envelopes according to the quantity ordered. When the order is delivered to the courier, an e-mail will be sent containing a link to check the path of your package from the delivery of the courier until the actual delivery. Delivery is considered completed when the product is made available to the Customer at the address specified in the order form. Signing the note to the courier confirms that the package delivered is intact. If you are not sure of the completeness or regularity of the SIGNATURE WITH RESERVE package, this protects you for a possible future dispute. Any damage to the anti-burglary label, the packaging and the Products or the mismatch in the number of pieces / packages or indications must be immediately challenged by the Customer, who may contact K & H Morgan Srl through the Customer Service specifying the order for the which such misunderstandings have occurred.

DELIVERY FAILURE

Express Courier MBE
In case of non-delivery due to the absence of the recipient at the specified address, the courier will send an email to the Customer with a link to arrange a delivery appointment. The customer can indicate a date and if the driver will have to pass in the morning or afternoon. In case of impossibility to execute the delivery even on the day agreed for absence of the recipient, the Customer Service will try to contact the Customer to schedule a new delivery. In the event that the Customer Service does not succeed in contacting the Customer for the following [Number] working days or in case of further impossibility of delivery due to the absence of the recipient, the Products object of the order will be returned to K & H Morgan Srl.

In case of non-delivery due to absence or other reason the courier will try another delivery at different times: it is important to enter the telephone number when registering so as not to preclude the possibility of being contacted for delivery by the Courier. If after three attempts the parcel is not delivered, it is stored and you will receive notification. The Products covered by the order will be returned to K & H Morgan Srl.

After 30 days from the date on which the Products covered by the order have been sent back to K & H Morgan Srl due to the impossibility of carrying out the delivery, the contract will be considered terminated and the purchase order canceled pursuant to art. 1456 c.c. K & H Morgan Srl will reimburse the sum paid by the Customer net of the cost of returning the Products and the cost of custody of the same at the branch of the courier appointed for delivery. The termination of the contract and the amount of the refund will be communicated via e-mail. The refund amount will be credited to the payment method used by the Customer for the purchase. If, before the thirty days, the Customer requests to receive the purchased Products again, K & H Morgan Srl will proceed to the new delivery upon charge, in addition to the costs of the same, the costs of returning the Products to K & H Morgan Srl and the custody fees.

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